Pre- and Post-Sales Services | Ongoing Support for the Success of Your Solar System

In the world of solar energy, support doesn’t end after supply or installation—it starts before and continues long after. At Al-Raebi Solar Energy, we provide our clients across the Middle East and Gulf countries with a complete experience that begins with the first contact, goes through planning and implementation, and extends to after-sales service that ensures the long-term stability and efficiency of your solar system.

🟩 Why Is This Service Important?

Whether you are a company, a farm, or a household seeking a solar energy system, the support you receive before, during, and after your purchase makes the difference between a successful experience and one full of risks.

🟩 What Do Our Pre-Sales Services Include?

📞 Personalized Consultation:

We speak with you to understand your needs, site nature, and consumption type, in order to suggest what is technically and financially optimal for you.

📊 Initial Technical Assessment:

A quick evaluation of required energy and available options to determine the right system type (On-Grid, Off-Grid, or Hybrid).

📦 Transparent Quotation:

We provide you with a detailed financial quote that covers all components, including comparisons between available options.

📐 Site Visit (if needed):

We send a specialized engineer to assess your site in person if the project requires it—available across the Middle East and Gulf countries.

🟩 What Do Our After-Sales Services Include?

🛠️ System Operation Follow-Up:

We monitor your system’s performance during the first weeks to ensure its efficiency and fix any potential issues.

🧰 Scheduled Preventive Maintenance:

We conduct regular visits for inspection, cleaning, and system adjustment, ensuring long-term stability.

📞 Ongoing Technical Support:

You can contact us anytime for troubleshooting, settings updates, or assistance requests.

🔄 Future Upgrades:

We offer solutions to upgrade your system in the future if you need to increase capacity or enhance performance.

🟩 Why Choose Our Company?

  • ✅ We don’t just sell—we accompany you at every step.
  • ✅ Experience with both small and large projects throughout the Middle East and Gulf.
  • ✅ Continuous technical support even months after implementation.
  • ✅ Full commitment to customer satisfaction and real performance monitoring.

🟩 Frequently Asked Questions

❓ Are pre-sales services free?

Yes, consultation and initial assessment are free for all serious clients.

❓ How long does after-sales support last?

We offer free follow-up service for 6 months, with the option to subscribe to an extended annual maintenance plan.

❓ Is support available outside the Middle East and Gulf?

Our field services are available throughout the region, and we provide remote consultations and technical support as needed.

🟩 Start with Us Step by Step!

📌 Benefit from our free consultation, and let us support you even after implementation to ensure the stability and efficiency of your solar energy system.

📞 Call now

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